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pcvisit BasicSupport 12.0

Remote maintenance for beginners for EUR 40 a year

If you only want to occasionally and/or spontaneously perform remote maintenance and to do this completely legally instead of with a license for private use, you can do your job rapidly, reliably and cost-effectively with pcvisit’s smallest solution BasicSupport 12.0, with an annual license for just EUR 40.

pcvisit BasicSupport 12.0 is free from advertising and above all the operation is not randomly interrupted by us due to excess usage.

Product overview

Support features – Overview

  • Showing, seeing and remote controlling with list of participants
  • 2 session participants
  • Ad hoc support of an unlimited number of customers
  • Unattended Remote Host setup possible
  • Uninterrupted support through reconnection mechanisms
  • Remote comfort functions
    • Remote Reboots: Conduct reboots during a session without needing any additional help from your customer and without them needing to install anything
    • Remote User Account Switching: Switch the user account during a session – as easily as if you were sitting right there
    • Remote-UAC: Transmission and remote controlling of UAC dialogues on Windows Vista and Windows 7 even with standard user account
    • Remote-UAC ensures secure transfer of login data to your customer’s PC
    • Foolproof session start: If necessary connect to your customer's PC without any additional confirmation prompt
  • Quick Launch toolbar for overview and quick access to all important program functions
  • Secure connection through firewalls and proxy servers
  • All session contents are 128 bit Blowfish encrypted
  • Start a session with viewing direction set to “Supporter sees Guest”
  • Remote controlling is preset in guest module
  • Automatic deactivation of background picture with session start
  • Invitation function via session link

Benefit for your technical support

      • Visual assistance to your telephone support
      • Low-priced entrance to time- and cost-saving online support
      • Possibility of a first expert diagnostic
      • Independence of location  and flexibility of technical support
      • High data security

      Your financial benefits

      • Short payback periods
      • Increase in customer satisfaction
      • Efficient use of your qualified staff

      Your advantages of purchase

      • Permitted for private and commercial use
      • Unconditional 30 day money back guarantee
      • No charge for pcvisit connections and server maintenance
      • Free service- and technology releases