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pcvisit BasicSupport
Online support for newcomers
pcvisit BasicSupport provides the easiest and most affordable entrance into the world of online support. See everything on your customer's PC and lead them through the support session by remote control – just as if you were sitting together. pcvisit BasicSupport is available both privately and commercially.
Here is an overview of the most important functions:
- See your customer's screen and take remote control or show your own screen
- Provide 1:1 support to any number of customers
- Functions through firewalls and proxy servers
Benefit for your technical support
- Visual assistance to your telephone support
- Low-priced entrance to time- and cost-saving online support
- Possibility of a first expert diagnostic
- Independence of location and flexibility of technical support
- High data security
Your financial benefits
- Short payback periods
- Increase in customer satisfaction
- Efficient use of your qualified staff
Your advantages of purchase
- Permitted for private and commercial use
- Unconditional 30 day money back guarantee
- No charge for pcvisit connections and server maintenance
- Free service- and technology releases
