Navigation
Overview of the most important functions:
- Showing, seeing and remote controlling functions
- 2 to 3 session partcipants
- Invitation function via session link
- Integrated chat
- Remote system data scans
- Flash-recording function
- Comprehensive session history
- Possible to integrate with Helpdesk systems, CRM systems and databases through a configurable comment function
- Transfer of multi-monitors (up to 4 monitors)
- Transfer of Vista UAC dialogues
- Start a session with viewing direction set to “Host sees Guest”
- Pre-set remote control function to active
- Disable background picture transfer
- Highly secure encrypted transference of clipboard contents, files and folder
Benefit for your technical support
- Online support in real time
- Flexibility in providing support services
- Short response time for customer enquiries or problems
- Online-support in companies with special security and documentation requirements
- Automation of time-consuming routine tasks
- Improves legal security through comprehensive documentation and logging of sessions
- Service reports for billing purposes
- Fast diagnosis and fault elimination
- High data security
Your financial benefits
- Online support as integral part of business strategy
- Short payback periods
- Increase in customer satisfaction
- Efficient use of your qualified staff
- Minimized investment risk
- Own connection server possible
Your advantages of purchase
- Buy once, use forever
- No update obligation
- Unconditional 30 day money back guarantee
- No charge for pcvisit connections and server maintenance
- Free service- and technology releases
