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Compare the favorite pcvisit products
| pcvisit BasicSupport PLUS 12.0 |
pcvisit EasySupport 12.0 |
pcvisit ProfiSupport 12.0 |
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| Completely revised GUI, new Usability |  |
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| Trouble-free meeting start, also through routers, firewalls and proxies | |
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| Transfer of Vista and Windows 7 UAC dialogues | |
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| Compatible with all versions of Windows from Windows 2000 onwards | |
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| Compatible with versions of Windows Server from Win 2000 | |
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| Customers need not install anything | |
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| Quick connection via meeting link and www.start-guest.com | |
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| Support as if you were on site - see, remote control & point | |
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| Off-road mode for robust connections | |
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| Functions | |||
| Remote comfort functions: Customers need not intervene after first-time support start | |
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| Transfer of files, folders and clipboard contents | |
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| Host-List for a quick and uncomplicated access to PCs of your regular customers or to unattended Remote-PCs – e.g. server or customer PCs after work | |
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| Max number of remote-PC installations | 3 | 10 | unlimited |
| Activity log | |
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| Multi-monitor selection (up to 16 monitors) |  |
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| Show your screen content f.e. for online trainings and presentations; max. number of participants: | 2 | 3 | 3 |
| Expert mode for a third participant | |
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| One way chat function | |
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| Support-Note to leave a customer notice at the end of a session | |
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| Remote Quick Menue: with one click, access important customer programs | |
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| Taxameter | |
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| Flash-recording function for documentation and presentation | |
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| Remote system data scans | |
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| Possible to integrate with Helpdesk systems, CRM systems and databases through a configurable comment function | |
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| pcvisit SupportJournal | |
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| Free support | Standard email-Support | Premium-Support | Premium-Support |
| mypcvisit – adapt the pcvisit Guest user interface to your CI | |||
| Supporter-picture (avatar) for more personalized support | |
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| Logo-picture for brand recognition and product branding | |
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| Color your Guest-module for brand recognition and product branding | |
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| AdScreen to display customer information, hints, advertisements,… to your customer at the end of each session | |
Additionally bookable | Additionally bookable |
| pcvisit BasicSupport 12.0 PLUS |
pcvisit EasySupport 12.0 |
pcvisit ProfiSupport 12.0 |
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| Pricing | |||
| Number of pcvisit installations per licence | unlimited | unlimited | unlimited |
| Number of parallel sessions that can be made concurrent (channels) | 1 | 1 | 1 |
| Single licence (InstallationFlat/1 channel) | 200.00 EUR (clear) | 400.00 EUR (clear) | 850.00 EUR (clear) |
| Additional channel | |
320.00 EUR (clear) | 680.00 EUR (clear) |
| Bonus: Remote Hosts incl. | 3 | 10 (Packages and Flat available) | Flat |
| Customer protection and service | |||
| Satisfaction guaranteed: 30 days refund policy | |
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| Service and technology updates | |
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| It's your choise: one-time payment without any follow-up costs | |
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| or: Full cost control by software rent packages plus udate garantee | |
On request | On request |
| No additional surcharges for pcvisit sessions and server maintenance | |
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| Personal customer care | |
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