Your customers are our customers!
And because we think and act this way, we understand your support business.
When developing products for your everyday work, we ensure that we have a very clear picture of your business. We focus on your business, your needs and not on “online meetings”, “teamwork”, “major corporations”, “private” etc.
Your business is the common theme of our development – we understand support staff!
If you only want to occasionally and/or spontaneously perform remote maintenance and to do this completely legally instead of with a license for private use, you can do your job rapidly, reliably and cost-effectively with the BasicSupport 12.0 and an annual license for just EUR 40. pcvisit BasicSupport 12.0 is free from advertising and above all the operation is not randomly interrupted by us due to excess usage.
If your support business is growing, you need more functions, but you don’t yet know exactly how your business is going to develop and you want to be cautious with your investments, pcvisit BasicSupport PLUS 12.0 is the perfect product for you. EUR 200 for a full license! This means you buy it once, but use it as often as you want to. Important features: InstallationFlat, which means you can install it on an infinite number of computers, three remote hosts for regular customers, encrypted transmission of files, caches and folders and the unbeatable Remote Comfort functions. The small tool also features a clear interface design.
pcvisit EasySupport 12.0 will enable you to launch your professional support business for an incredibly reasonable EUR 400 for the full license. For a further EUR 80 a year, you can benefit from the pcvisit update guarantee, which means you will always have the latest technical developments and useful features at your fingertips.
What else can pcvisit EasySupport 12.0 do? Multi-monitor support, regular customer support with 10 remote hosts, sending messages …
You can find all details on the product page, which also shows a comparison of EasySupport 12.0 with other products.
The jewel in our product crown: pcvisit ProSupport 12.0. It’s as if you were buying a BMW for the price of a Ford. More support, more business, more pcvisit. pcvisit ProfiSupport 12.0 provides exactly what you need for error analysis and troubleshooting, for the involvement of experts, for producing a performance report, for calculation and further use of data, for professional IT support. Remote-Host-Flat gives you rapid access to an unlimited number of computers of your regular customers.
All useful support functions are listed on the product page.
Do you want to kick your support up a notch? Why not try BusinessSupport 12.0? More functions, more simultaneous sessions, more participants for webinars, more hosts ... more, more more! See for yourself.
And, as is always the case with pcvisit, from version EasySupport 12.0 you can individually add our service packs for channels and remote hosts to suit your specific needs.
But you just offer products, right?
We wouldn’t be pcvisit from Dresden if our product range was all we had to offer. Starting with our consistent focus on IT support, through to our likeable distribution and support team to the “Thank you support staff” support staff community, with the voting of support staff member of the month/year, our presence on Facebook and Google+ and the Support Staff Breakfast (real or virtual), everything we do is geared towards you and your needs.