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Order your personal pcvisit test license today and convince yourself of the quality and simplicity of our software over a 14 day period - free of charge and, of course, without commitment. After filling in the form, you will immediately receive a license key and further instructions by email.
pcvisit EasySupport 10.0
Simple and smart online support. pcvisit EasySupport 10.0 is specifically tailored to the application of professional online support.
Overview of the most important functions:
- Showing, seeing and remote controlling functions
- 2 to 3 session partcipants
- Remote – comfort – functions New
- Remote restart: Conduct reboots during a meeting without needing any additional help from your customer and without them needing to install anything.
- Remote User Account Change: Change the user account during a session – as easily as if you were sitting right there.
- Remote UAC: From now on, Vista and Windows 7 UAC dialogues no longer prove a barrier when controlling a customer's admin user account.
- Remote UAC ensures the secure transference of registration data to your customer's PC.
- DAU-proof session start: If necessary connect on your customers PC without any additional security query.
- Transfer and remote control of Windows Vista & Windows 7 UAC dialogues also on limited accounts (assumes knowledge of administrator password) New
- Uninterrupted support through reconnection mechanisms New
- Invitation function via session link
- Highly secure encrypted transfer of clipboard contents, files and folder
- Transfer of multi-monitors (up to 4 monitors)
- Start a session with viewing direction set to “Host sees Guest”
- Pre-set remote control function to active
- Disable background picture transfer
pcvisit ProfiSupport 10.0
The solution for IT supporters wanting to generate an income with online support. Access customer PCs via the internet and solve problems as if were right there. Use your time and your coworkers' time more effectively than for commuting. With functions such as Recording, Logging, Inquiry of system information and much more, simplify your support and extend number of services you offer.
Overview of the most important functions:
- Showing, seeing and remote controlling functions
- 2 to 3 session partcipants
- NEW: Remote Comfort functions for uninterrupted support, even with reboots, through reconnection mechanisms
- NEW: Transfer and remote control of Vista/Windows 7 UAC dialogues also on limited accounts (assumes knowledge of administrator password)
- NEW: Configurable Quick Launch toolbar: with one click, access important customer programs
- NEW: mySupporter picture for recognition and branding purposes
- Taxameter to balance the account of your support services
- pcvisit SupportJournal for a professional billing system of support services
- Expert mode allows you to add an additional specialist
- Automatic Flash recording to document your support meetings (deactivatable)
- Invitation function via session link
- Remote system data scans
- Possible to integrate with Helpdesk systems, CRM systems and databases through a configurable comment function
- Transfer of multi-monitors (up to 4 monitors)
- Start a session with viewing direction set to “Host sees Guest”
- Pre-set remote control function to active
- Disable background picture transfer
- Highly secure encrypted transfer of clipboard contents, files and folderr
pcvisit 4 Remote
Overview of the most important functions:
- Configurable online/offline autostart options
- Configurable auto-logout or locking option when a session ends
- Remotely control a number of different computer systems
- Automatic reconnection after an interruption
- Remote login with "Ctrl+Alt+Del"
- Highly optimised compression method for narrow bandwidths
- Extended number of operating console configurables
- Flexible access from anywhere in the world
- Highly secure encrypted transference of clipboard contents and files
pcvisit BasicSupport PLUS
Online support for newcomers DeLuxe. pcvisit BasicSupport PLUS provides the easiest entrance into the world of online support and includes comfort functions.
Here is an overview of the most important functions:
- See your customer's screen and take remote control or show your own screen
- Provide 1:1 support to any number of customers
- Functions through firewalls and proxy servers
- Send driver and installation files with File Transfer feature
- Prevent typing mistakes with licences codes and passwords with clipboard transference
pcvisit BusinessSupport 10.0
The solution for support enterprises, wanting to give more online support and earn even more income. Profit on a large scale with the capabilities of pcvisit software: Access customer PCs via the internet and solve problems as if were right there. Use your time and your coworkers' time more effectively than for commuting.
Overview of the most important functions:
- Showing, seeing and remote controlling functions
- Webinar functions up to 11 participants
- NEW: Remote comfort functions for uninterrupted support, even with reboots, through reconnection mechanisms
- NEW: Transfer and remote control of Vista/Windows 7 UAC dialogues also on limited accounts (assumes knowledge of administrator password)
- NEW: Configurable Quick Launch toolbar: with one click, access important customer programs
- NEW: mySupporter picture for recognition and branding purposes
- NEW: Automatic Flash recording to document your support meetings (deactivatable)
- Taxameter to balance the account of your support services
- pcvisit SupportJournal for a professional billing system of support services
- Expert mode allows you to add an additional specialist
- Invitation function via session link
- Remote system data scans
- Possible to integrate with Helpdesk systems, CRM systems and databases through a configurable comment function
- Transfer of multi-monitors (up to 4 monitors)
- Start a session with viewing direction set to “Host sees Guest”
- Pre-set remote control function to active
- Disable background picture transfer
- Highly secure encrypted transfer of clipboard contents, files and folderr
